Ringg has deployed AI agents powered by OpenAI's GPT-5.6 that can autonomously resolve up to 65% of customer service calls across multiple channels including voice, chat, WhatsApp, and web. The solution operates at approximately 90% lower cost compared to previous GPT-4.1 implementations.
Source: OpenAI
A US intelligence memo alleged that China's Ministry of State Security recruited a female technology executive to conduct espionage targeting Nvidia's CEO. The incident raises concerns about foreign intelligence operations targeting US technology leadership. Source: TechCrunch
Metropolitan Lesotho hosted a pre-retirement seminar at the Convention Centre warning Basotho approaching retirement against making costly financial mistakes with their pension payouts. The insurance giant and pension administrator highlighted five major retirement pitfalls including treating lump sums as wealth, carrying excessive debt into retirement, and failing to plan
Mark Harrison, the newly appointed head coach of Lijabatho FC, has set ambitious targets including winning the Lesotho Premier League title and guiding the club to the CAF Champions League group stages, a feat no Lesotho team has achieved. Harrison has made an impressive start with two consecutive victories and
The Royal Palace construction project in Maseru, initiated in 2011 with an expected 18-month timeline, remains unfinished over 15 years later with costs escalating from M136.7 million to M461 million. The government has allocated an additional M50 million to resume construction, but an Auditor-General's audit