AI in Business
Omilia, a customer support platform company, raised $67 million in Series B funding, its second fundraise since 2020. The company has grown its annual recurring revenue tenfold to $60 million during this period. Source: TechCrunch
AI in Business
South Africa's Competition Commission has approved Capitec's acquisition of Walletdoc, finding no significant public interest concerns with the deal. The approval moves the transaction closer to completion. Source: ITWeb
AI in Business
South African healthcare provider Netcare has submitted an AI-powered clinical algorithm for regulatory approval to SAHPRA, designed to predict life-threatening patient deterioration. This marks a significant step in the adoption of AI technology within Southern Africa's healthcare sector for clinical decision support. Source: ITWeb
AI in Business
Artificial intelligence is enabling organisations to integrate strategy, operations and financial performance through connected and continuous cognitive capabilities. The advancement allows financial planning functions to operate with improved connectivity and data-driven decision-making across business operations. Source: ITWeb
AI in Business
Bruce von Maltitz, CEO of 1Stream, states that integrating AI voice into contact centre technology requires specialist expertise. The focus has shifted from whether to adopt AI voice to selecting the appropriate provider. Source: ITWeb
AI in Business
Klaviyo, an e-commerce marketing platform, acquired an agency founded by serial entrepreneur Elias Torres, who will join the company as Chief Product Officer to lead AI agents development. The acquisition represents a strategic move to expand Klaviyo's artificial intelligence capabilities for automation and customer engagement. Source: TechCrunch
AI in Business
Shopify reported that AI-driven search generated three times more traffic and orders to its stores in Q2 compared to the previous year, contradicting concerns that AI search would reduce traffic to e-commerce sites. The company stated that AI integration is expanding customer access to products rather than replacing
AI in Business
MTN shareholders have approved the proposed acquisition of infrastructure company IHS at an extraordinary general meeting, moving the transaction closer to completion. The deal involves MTN taking full control of the infrastructure assets. Source: ITWeb
AI in Business
WindBorne Systems has raised $37 million in Series B funding to scale its weather balloon technology and AI-powered weather forecasting capabilities. The company uses AI to improve weather prediction accuracy by combining data from its balloon network with machine learning models. Source: TechCrunch
AI in Business
Absa has implemented an AI and optical character recognition solution to improve the efficiency of its debt review process. The technology deployment aims to speed up processing times for customers seeking debt review services. Source: ITWeb
AI in Business
First National Bank will expand smart ID and passport processing services to 240 branches by December, building on a partnership with the Department of Home Affairs that has processed over 570,000 documents since 2015. The expansion aims to make smart ID services more accessible across FNB's branch
AI in Business
Tektonics Systems founder Tshepo Chiloane discusses how infrastructure teams excel at detecting problems but struggle with resolution speed after alerts. The article examines the gap between rapid problem detection and actual incident remediation in infrastructure monitoring. Source: ITWeb