Clark Fourie, CIO at 4Sight, argues that AI systems reflect the quality of their underlying data and processes, with fragmented foundations producing fragmented AI outcomes. He identifies addressing foundational data and process issues as the primary opportunity for organizations implementing AI.
Source: ITWeb
Altron has expanded its AI factory to support document processing, customer support automation, and software development acceleration. The expansion reflects growing adoption of AI capabilities among South African enterprises. Source: ITWeb
Rise SA has launched Rise Socrates, an AI assistant providing 24/7 in-product help for Rise Business and Rise School Management systems by leveraging system information and customer-specific configurations. The assistant answers operational questions within these customised 1C enterprise platforms. Source: ITWeb
PointFive, an AI efficiency operating system for cloud and AI environments, has entered the African market through a partnership with Blue Turtle Technologies to serve South African enterprises. The partnership aims to provide local access to PointFive's cloud and AI optimization capabilities. Source: ITWeb
Otter AI expanded its transcription capabilities to support 27 additional languages, bringing total support to over 30 languages. The service also announced a forthcoming feature to handle code-switching, enabling it to follow conversations when speakers alternate between different languages. Source: TechCrunch